Electricity Retailers In Singapore: The Red Flags You Should Avoid 

By Gerald Gilbert 2 years ago

Not all electricity retailers in Singapore care for their clients and provide the best service. There might even be instances where they overcharge them unwarranted fees or any issue that affects the customer.

If you are looking for a reliable business to trust, read this article to learn about the red flags every customer should avoid.

#1: UNCLEAR PRICING SCHEME

Consumers have different habits and usage patterns. A good electricity supplier in Singapore never engages in unclear pricing schemes and unfair practices. In short, do not trust anyone that does not let you get your money’s worth. Another would be avoiding a company that is not transparent with the price of its services.

#2: FREQUENT POWER INTERRUPTIONS

People purchase contracts and plans with a power provider in Singapore to keep their homes running. Naturally, one red flag to avoid is frequent power interruptions that affect your daily life. These things can happen to any company, but a good one provides compensation to apologise to their customers.

#3: UNRESPONSIVE CUSTOMER SERVICE LINES

A customer service representative should be at your beck and call. Do not expect them to arrive at your home instantly, but when you report a broken cable or a power outage, a specialist should attend to your concerns in no time so they can relay them to a team of professionals.

#4: HIDDEN AND EXTRA CHARGES

Electricity tariff in Singapore can cost you a lot of money, and it is understandable, but if the retailer charges you an extra amount out of nowhere, that is when you complain and question their integrity as a company.

#5: THEY ARE NOT INNOVATIVE

Buying a solar panel in Singapore is still inaccessible for some because not all companies carry them. While this is not a strict requirement when looking for a supplier, having one is an asset because it indicates innovation.

Union Power is an electricity supplier in Singapore that does not have these red flags. If you are interested, kindly visit their website to explore plans and other offerings.